Client Engagement:
Collaborate with clients to understand their business goals, challenges, and processes, identifying areas where technology solutions can provide value.

Requirements Gathering & Documentation:
Lead the gathering, analysis, and documentation of business requirements, ensuring alignment with both business objectives and IT capabilities. Create clear and concise functional specifications, user stories, and system requirements documents.

Process Mapping & Improvement:
Analyze existing business processes, identify inefficiencies or areas for improvement, and recommend technology solutions that optimize workflows and increase productivity.

Technology Requirements:
Work with internal and external teams to identify, document, and prioritize requirements for usage of new IT solutions. Provide input into system architecture, technical specifications, and system design decisions.

Stakeholder Management:
Engage with stakeholders across business and IT teams to ensure clear communication, alignment, and expectations throughout the project lifecycle.

Project Support & Execution:
Support the implementation of IT solutions, ensuring the successful deployment of technology projects. This may include assisting with system testing, training, and post-implementation support.

Data Analysis & Reporting:
Utilize data analytics to monitor system performance, identify trends, and produce reports that inform decision-making and track project outcomes.

Continuous Improvement:
Stay current on emerging IT trends and technologies, bringing new ideas to the table that can drive innovation and enhance client solutions.