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Careers.


Be your best and authentic self.

If you are excited to work on impactful projects with interesting and diverse clients in North America, Canada, Asia, and Europe - then this might just be the place for you. 

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We are looking for a range of implementation engineers from early career to senior industry specialists. You will be working with our banking and digital payment partners to document customizations and configuration requirements from customers, and then install, configure, test, and support the various application models and supporting infrastructure.

Role Description

Responsibilities: As an Implementation and Support Engineer you will:

  • Understand and document business process requirements. 

  • Install SmartVista products and supporting infrastructure and software. 

  • Configure SmartVista based on the customer requirements.  

  • Communicate to customers the steps necessary to maintain and update software products. 

  • Assist in documenting of SmartVista products and installation instructions. 

  • Assist in testing new releases / updates. 

  • Tier-2 and 3 support of software products, as needed 

  • Diagnosing software problems, localization of the problem’s sources, identifying bugs.  


Skills

  • Strong broad understanding of software infrastructure and development processes. 

  • Knowledge of SQL/PLSQL. 

  • Knowledge of C language (reading code). 

  • Knowledge in Unix/Linux operation systems as a confident user. 

  • Understanding of Java technologies.

  • Oracle database administration.

  • Understanding of basic principles of e-payments and cards payments technologies.

  • Demonstrated knowledge of problem triage and resolution.

What you'll do

  • English - Intermediate + written, comprehension, and spoken Bachelor's degree in a technical field such as computer science, engineering, or information technology (PMP or technical certification is a plus). 

  • Proven experience as a Technical Project Manager, with a track record of successfully managing and delivering complex technical projects. 

  • Strong technical leadership and interpersonal skills, with the ability to collaborate effectively with diverse technical teams and technical stakeholders. 

  • Excellent technical communication and presentation skills, both written and verbal. 

  • Proficient in technical project management tools and software. 

  • Strong technical analytical and problem-solving abilities. 

  • Attention to technical detail and a focus on delivering high-quality technical results. 

  • Ability to adapt to changing technical priorities and manage multiple technical projects simultaneously.

Qualifications

Clients in North America.

Who you'll work with

Proactiviti provides a competitive salary, healthcare benefit allocations, professional training and certifications, performance bonuses, and modern equipment and software.

Salary & Benefits

Software Implementation Engineer

LATAM

|

Remote

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