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Careers.


Be your best and authentic self.

If you are excited to work on impactful projects with interesting and diverse clients in North America, Canada, Asia, and Europe - then this might just be the place for you. 

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As an Atlassian Functional Consultant, you will be responsible for providing expert guidance and support in the configuration, customization, and optimization of Atlassian products to meet the unique needs of our clients. You will work closely with clients to understand their business requirements, translate them into technical solutions using Atlassian tools such as Jira, Confluence, Bitbucket, and others, and ensure successful implementation and adoption.


Key Responsibilities Include:

  1. Requirement Analysis: Collaborate with clients to understand their business processes, goals, and challenges, and translate these requirements into actionable Atlassian solutions.

  2. Solution Design: Design, configure, and customize Atlassian products to align with client requirements, leveraging your expertise in Jira workflows, Confluence spaces, Bitbucket repositories, and other relevant Atlassian tools.

  3. Implementation: Lead the implementation of Atlassian solutions, including installation, configuration, and integration with other systems as necessary.

  4. Customization: Develop custom scripts, plugins, and integrations to extend the functionality of Atlassian products and address specific business needs.

  5. Training and Documentation: Provide training sessions to clients' teams on how to effectively use Atlassian products and create comprehensive documentation to support ongoing usage and maintenance.

  6. Optimization: Continuously assess and optimize Atlassian configurations to improve efficiency, productivity, and user experience.

  7. Support and Maintenance: Offer ongoing support to clients, troubleshoot issues, and provide timely resolutions to ensure smooth operation of Atlassian environments.

  8. Stay Updated: Keep abreast of the latest Atlassian developments, best practices, and trends, and apply this knowledge to enhance the effectiveness of Atlassian solutions.

Role Description

  • Work on Configurations of Jira projects and Atlassian-based projects and provide support services based on business requirements.

  • Create, test, and implement the workflows in Jira as required.

  • Work on automation & integration with other systems and tools.

  • Design, build, test, and implement various solution requirements within Jira applications, Confluence, and other Atlassian products.

  • Support any Jira or Atlassian based application issue related to configuration & customization etc.

  • Perform any administration task based on Client requirements for the Atlassian suite of products.

  • Work with Atlassian product vendor for resolution of product related issues.

  • Creation of documents as required for above activities, including test documentation which includes functional, regression, and integration test evidence.  Test automation activities, as required, based on Client standards.

  • Work with Business and other IT teams based on the requirements.

  • Support User Acceptance Testing, as needed, for Atlassian solutions.

What you'll do

Required:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • C1 level of verbal and written English.

  • Proven experience working with Atlassian products, particularly Jira, Confluence, and Bitbucket.

  • Strong understanding of software development methodologies (Agile, Scrum, Kanban) and experience implementing them using Atlassian tools.

  • Proficiency in customizing and extending Atlassian products through scripting (e.g., Groovy, Python), plugins (e.g., Atlassian Marketplace apps), and APIs.

  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

  • Demonstrated problem-solving abilities and a proactive approach to addressing client needs.


Desirable:

  • Data and reporting.

  • Technical documentation writing.

  • Atlassian certifications (e.g., Jira Administrator, Confluence Administrator) are a plus.

Qualifications

Our clients in North America!

Who you'll work with

Proactiviti provides competitive salaries, professional training and certifications, performance bonuses, and modern equipment and software.

Salary & Benefits

Atlassian Functional Consultant

LATAM

|

Remote

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